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  • Anytime

  • Anywhere

  • Access to a Licensed Health Professional

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What is MyCare Guide?

A mobile app for anytime and anywhere access to licensed health professionals for health concerns and help finding local health resources.

Key Features

  • Simple and convenient mobile app
  • 24x7 access to a licensed health care professional via text or call
  • Ability to speak to a trained health professional for personalized health support versus relying on impersonal internet search and self diagnosis
  • Knowledge of local health care resources
  • Helps prevent unnecessary and costly trips to the ER

How it Works

  • Connect with MyCare Guide using the mobile app. Average time to connect is 30 seconds
  • Discuss any health concern confidentially with MyCare Guide
  • Care Guide connects students to a licensed health professional to evaluate the best course of action

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Contact Us

To see a demo or learn more about how MyCare Guide can complement your health services and help your college student, please click "contact us" to send an email or call us at 1-855-603-5161.

MyCare Guide, 24x7, anytime access to a licensed health care professional and free mobile app.

Contact Us

Students

A mobile app for anytime and anywhere access to licensed health professionals for health concerns and help finding local health resources.

Simple and Mobile

  • Call or text to connect directly to a Care Guide
  • Speak to a licensed health professional about your health concerns
  • Help finding local health resources
  • Identify transportation options for medical appointments

Benefits

  • Confidential support for health-related concerns like: chronic conditions such as diabetes and asthma, stress management, anxiety and depression, and nutrition and wellness
  • Always available -- weekends, late nights, when you really need that helping hand
  • No lines, appointments or inconvenient office hours. Average time to connect with a Care Guide is 30 seconds
  • MyCare Guide goes anywhere: on campus, spring break, summer vacation or study abroad *
  • Mobile app provides finger-tip access to personal health information and education

* Additional phone and data costs may apply

Peace of Mind

  • Provides peace of mind for parents knowing their students have a reliable and experienced “go to” resource for when they can’t be there
  • MyCare Guide health professionals are located throughout the United States and licensed in each state
  • Using technology that today’s students prefer increases likelihood it will be routinely used
  • Helps your son or daughter navigate the complex health care system
  • Care Guides respond to student texts and calls, on average, within 30 seconds
  • A monthly subscription available with no minimum contract period required

Contact Us

  • To see a demo or learn more about MyCare Guide, please click “contact us” to send an email or call us at
    1-855-603-5161.
  • MyCare Guide, 24x7, anytime access to a licensed health care professional and free mobile app.

Contact Us

Simplified, mobile-first health care solution for the modern college student

Colleges

MyCare Guide is a mobile app that connects students with professional, personalized health support and information anytime of the day or night. When too busy or too late to visit campus Health Services, students can get assistance on their own schedule – with their phone, tablet or laptop.

Your Health Services Differentiator

  • After hours health resource availability for your students and back up options when Health Services is experiencing high volume
  • Expanded Health Services hours without straining campus resources
  • Assures parents of reliable, experienced, 24x7 health and medical information and support
  • Program activity reports available

Benefits to Students

  • Call or text to connect directly to a Care Guide
  • Using technology that today’s students prefer increases likelihood it will be routinely used
  • Students receive personalized health education and support versus impersonal internet self diagnosis tools
  • Supports healthier student populations with greater potential for academic success and on-time graduation
  • MyCare Guide goes anywhere: on campus, spring break, summer vacation or study abroad *

* Additional phone and data costs may apply

Pricing Options and Support

  • As part of their Health Services and after hours support, colleges can provide MyCare Guide to all students for an affordable, annual cost per student*
  • Program options include:
    • 24/7/365 unlimited call/text/online chat access
    • After-hours and weekends only call/text/online chat access
    • After hours call routing without text or online chat access
  • All program options include full implementation and marketing support

* Pricing varies according to student population size and program option

Contact Us

  • To see a demo or learn more about how MyCare Guide can complement your campus health services, please click “contact us” to send an email or call us at 1-855-603-5161.
  • MyCare Guide, 24x7, anytime access to a licensed health care professional and free mobile app.
Contact Us

For Employers

A mobile app for anytime and anywhere access to licensed health professionals for personalized health information, and help finding local health resources.

Key Features

  • Simple and convenient mobile app
  • Confidential advice and support for health-related concerns like: chronic conditions such as diabetes and asthma, stress management, anxiety and depression, and nutrition and wellness
  • No lines, appointments or inconvenient office hours means employees don’t delay seeking advice. Average time to connect with a Care Guide is 30 seconds
  • 24x7 access to a licensed health care professional via text or click to call
  • Helps prevent unnecessary and costly trips to the ER
  • MyCare Guide health professionals are located throughout the United States and licensed in each state
  • MyCare Guide goes anywhere -- convenient for employers with traveling employees
  • Plans are for employers to integrate health insurance information and enable Care Guides to offer quality, cost-effective recommendations aligned to employees’ insurance
  • We’re developing the employer program to help your employees adapt to high deductible and defined contribution health plans

How it Works

  • Connect with MyCare Guide using the mobile app
  • Discuss any health concern with MyCare Guide
  • A licensed health professional, MyCare Guide determines best course of action

Contact Us

  • To see a demo or learn more about how MyCare Guide can complement your campus health services, please click “contact us” to send an email or call us at 1-855-603-5161.
  • MyCare Guide, 24x7, anytime access to a licensed health care professional and free mobile app.

Contact Us

MyCare Guide for Employers is coming soon.

Geneia

Who We Are

Geneia is a health care innovations company specializing in the development and deployment of clinical, analytic, and technical solutions for health care. Our staff has significant experience in all aspects of health care and includes 100 nurses and physicians as well as dietitians, social workers, and health educators. We develop, acquire, and market leapfrogging technologies to improve the cost of health care, and the health of the people we serve.

The Geneia Institute educates clinicians and other health care professionals in population health, care coordination, and other emerging models. Geneia helps hospitals, physicians, health plans, brokers, employers, and their employees succeed in the post health care reform environment.

Our Expertise

  • Leadership with depth of experience in all aspects of health care administration, especially member-focused and physician-focused clinical initiatives
  • 90 nurses certified in care management, chronic care, palliative care, diabetes, dementia and intrinsic coaching, backed by board-certified physicians
  • Highly specialized teams of social workers, health & wellness specialists, diabetic & nutritional educators

Contact Us

  • To see a demo or learn more about how MyCare Guide can complement your campus health services, please click “contact us” to send an email or call us at 1-855-603-5161.
  • MyCare Guide, 24x7, anytime access to a licensed health care professional and free mobile app.
Contact Us